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To arrange for the return or exchange of an item and obtain an RMA (Returned Merchandise Authorization) number please fill out the Returns Request Form above.
You will receive a reply with instructions on how and where to return your item, and an RMA number that you must write plainly on the outside of the return package as well as inside the box on a copy of the original invoice.
- Returned items must be in new and resalable condition.
- Parts returned without permission and without an RMA number will be immediately scrapped or returned to you at your expense.
- No credit will be issued for parts returned without an RMA number.
- Shipping and handling charges are non-refundable.
- Returned items may be subject to a 20% restocking fee.
- Your refund will be issued in the same form of payment as your original purchase.
- Please allow 7-10 days for processing your credit once your return shipment is received.
- All requests for an RMA must be received within 10 days of receipt of product.
Please Note the List of Items Below That Are Non-Returnable:
- Special Order items
- Whole goods and attachments, literature, engines, pumps, short blocks, electrical parts, gaskets, liquids, chemicals, sprays
- Items with damaged or non-original packaging
- Installed, used or damaged items
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