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Returns Policy
To arrange for the return or exchange of an item and obtain an RMA # please contact us at returns@ordertree.com

You will receive a reply with instructions on how and where to return your item, and an RMA # that you must write plainly on the outside of the return package as well as inside the box on a copy of the original invoice.
  • Returned items must be in new and resalable condition.
  • Parts returned without permission and without an RMA # will be immediately scrapped or returned to you at your expense
  • No credit will be issued for parts returned without an RMA #
  • Shipping and handling charges are non-refundable
  • Returned items may be subject to a 20% restocking fee
  • Your refund will be issued in the same form of payment as your original purchase
  • Please allow 7-10 days for processing your credit once your return shipment is received
  • All requests for an RMA must be received within 10 days of receipt of product
Please Note the List of Items Below That Are Non-Returnable:
  • Whole goods and attachments, literature, engines, pumps, short blocks, electrical parts, gaskets, liquids, chemicals, sprays
  • Items with damaged or non-original packaging
  • Installed, used or damaged items

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